Refund policy

Geartiva.com is committed to providing a smooth and worry-free shopping experience. If you are not fully satisfied with your purchase, we offer a 30-day free return and exchange policy starting from the date of delivery.

Eligibility:
Items must be unused, in their original packaging, and in the same condition as received.

How to Request a Return:
Contact our support team at EvanHill8397@hotmail.com with your order number and reason for the return. We will provide step-by-step instructions.

Refunds:
Once we receive and inspect the returned item, refunds are processed within 5–10 business days and issued to your original payment method.

Exchanges:
If you request an exchange, we will ship a replacement after the returned item has been received and verified.

Return Shipping Costs:
Customers are responsible for return shipping unless the item is defective, damaged, or incorrect.